We accept returns and exchanges for unworn and unwashed items within 30 days of purchase (or 14 days during sale periods). To complete your return, kindly present the original receipt at our Mombasa shop or any of our authorized outlets. Once we receive your return, it will be processed within 5–10 working days. We will send you an email or SMS confirmation once your refund or exchange has been completed. Refunds are typically credited to your original mode of payment within 1–3 business days after processing.